Are there things I should take into account before coming to AquaZoo?
RIVM guidelines are leading at all times! It goes without saying that your safety and that of our animals and employees come first.
AquaZoo uses a maximum number of visitors per day for safety reasons. To monitor this maximum and to guarantee your visit, it is mandatory to reserve online access to the park in advance.
Please note: this also applies to season ticket holders, people who have bought a ticket (through an action partner) or who have won a ticket. If you don’t have a ticket yet, you can only purchase it online in our webshop.
Is it necessary to submit a negative corona test for my visit to AquaZoo?
No corona ticket is required for access to AquaZoo. The catering industry is equipped with pick-up points with seating.
What are the rules regarding the use of a mouth mask?
From June 26, it is no longer mandatory to wear a mouth mask in all indoor areas.
Can I just enter AquaZoo at any time?
No, we use a maximum number of visitors per day for security reasons. To monitor this maximum and to guarantee your visit, it is mandatory to reserve online access to the park in advance. You can choose from different arrival times.
I have reserved my access online but I have lost / forgotten my e-ticket, what now?
Please check your mail and spam box.
What measures are taken in AquaZoo to guarantee the safety of everyone?
For safety reasons, a number of measures have been taken to guarantee your safety and that of our animals and employees.
Naturally, people stay at home with complaints of a cold, cough, sore throat or fever. If a housemate or family member is bothered by this, the entire household stays at home.
Can I use the toilets?
The toilet facilities have been adapted and can be used
Can I buy something to eat or drink in the park?
Yes, the catering establishments are open.
Where can I park my car?
AquaZoo has a spacious parking lot, keep your distance! (Parking for a fee). Are you coming by car? Then a parking coin is mandatory. The parking coin is available online and at the cash desk. If you have a parking subscription, you can simply exit it.
If your question and answer are not listed in the above information, you can contact us by telephone on 0511–431214, make choice 3.