Update coronavirus

Last Modified: March 7th, 2022

FREQUENTLY ASKED QUESTIONS ON THE CORONAVIRUS

Are there things I should consider before coming to AquaZoo?
We ask you to book your visit in advance, so that everyone enters the park in a pleasant way. Season ticket holders do not need to book their visit in advance.

How should we reserve our time blocks?
The time blocks can be booked online via our ticket shop. Here you can make a step-by-step reservation for a time block that suits you. Please note that if no time block is selected, the reservation will not be made. This does not apply to subscription holders.

How should the tickets be scanned at the entrance of the park?
You can print the tickets, but you can also show the tickets on your phone or tablet.

I have a child aged 0 to 2 years, these tickets are free, do I need to request a ticket?
In order to be able to properly estimate crowds at our entrance, the little ones should also book a ticket. Entry is not possible for people for whom no ticket has been reserved. This does not apply to subscription holders.

I already have a promotional ticket (such as DPG Media and ANWB) with a validity until 20-12-2021. Will the validity be extended?
The duration of these promotions will be extended until June 30, 2022. For further questions, please contact the ticket provider. Also for these tickets, a visit day and time slot must be reserved on the website (“I already have a ticket”).

I already have a ticket via a lottery (such as BankGiro Loterij and Nationale Postcode Loterij) for the period that the park was closed. Can I go to the park at another time?
If you have made a reservation in the period from 20 December 2021 to 25 January 2022 via a lottery, you will receive a message from the relevant lottery with the new code, so that you can make a new reservation. For further questions about tickets via a lottery, please contact the ticket provider via info@uitstapjenaarkeuze.nl or info@dagjewegnaarkeuze.nl.

If your question and answer are not listed in the above information, you can contact us by telephone on 0511–431214, choose option 3 in our menu.